Corrections Policy

Corrections Policy

Our Commitment

Medical billing information directly affects claim submissions, revenue, and compliance. Errors in our content can have real consequences. When we find an error — or when a reader reports one — we correct it promptly and transparently.

What Counts as an Error

We consider the following to require correction:

Type	Examples	Severity
Factual error	Incorrect code, wrong field number, inaccurate denial reason	High
Outdated information	Pre-annual-update code, superseded CMS transmittal	Medium
Incomplete guidance	Missing a required step, omitted payer variation	Medium
Formatting issue	Broken link, display error, missing table	Low
Ambiguous wording	Unclear instruction that could lead to errors	Low

Correction Process

Step 1: Identify & Verify (within 24 hours)

• Reported errors are logged and assigned
• The claim is verified against primary sources (CMS, AMA, payer manuals)
• Severity is assessed based on potential impact

Step 2: Correct (within 48 hours for High/Medium)

• High severity (could cause a denied claim or compliance issue): corrected within 24 hours
• Medium severity (incomplete or outdated but not actively misleading): corrected within 48 hours
• Low severity (formatting, clarity): corrected within 1 week

Step 3: Annotate

All corrections include:

• A correction notice at the bottom of the article describing what changed
• An updated dateModified in the page metadata
• For high-severity corrections, a prominent notice at the top of the article

Step 4: Notify (for subscribers)

If FormJuicer has a notification system at the time of correction, subscribers interested in the affected topic are notified of the change.

Correction Notice Format

Every corrected article includes a notice like:

Correction (YYYY-MM-DD): [Brief description of what was changed].
Previously, the article stated [incorrect information].
The correct information is [corrected information].
Source: [citation].

Retractions

In rare cases where an article is fundamentally flawed and cannot be corrected:

1. A retraction notice replaces the article body
2. The original article remains accessible with the retraction notice
3. The URL remains active (no 404s)
4. The retraction includes an explanation of why the content was retracted

Reporting Errors

We encourage readers to report errors. You can contact us at:

• Email: links@formjuicer.com
• Subject line: "Correction Request: [Article Title]"

Please include:

• The article URL or title
• The specific information you believe is incorrect
• The correct information with a source reference (if available)
• Your contact information (optional, for follow-up)

Review History

Date	Action	Article	Description
2026-04-10	Policy published	—	Initial corrections policy

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Last updated: April 10, 2026